“TO PROVIDE OUR CUSTOMERS WITH A PRODUCT THAT MEETS OR EXCEEDS THEIR EXPECTATIONS, BEFORE, DURING, AND AFTER THE SALE”
R. ALLEN HODGE STARTED HODGE CONSTRUCTION IN 1995 WITH SALES STARTING AT $30,000 DOING SMALL CONCRETE/CONSTRUCTION WORK. TODAY, HODGE CONSTRUCTION PRIMARILY SERVES THE INDUSTRIAL AND COMMERCIAL SECTORS. HODG,000 SQ. FEET OF SHOP/STORAGE SPACE THAT IS LOCATED ON 100 ACRES WHERE THERE IS PLENTY OF ROOM FOR EXPANSION.
WE FIRST ACKNOWLEDGE THAT THE BUYER HAS MANY OPTIONS AND FOR HODGE CONSTRUCTION TO BE CONSIDERED; WE HAVE TO OFFER A SUPERIOR ALTERNATIVE TO THE OTHER AVAILABLE PRODUCTS. TO ACHIEVE THIS WE ADHERE TO THREE CORE PRINCIPLES:
WE STRIVE TO GIVE THE MOST COST EFFECTIVE SOLUTION TO MEET THE CUSTOMERS NEEDS. WE HAVE ESTABLISHED A FAIR, TRANSPARENT, PRICING STRATEGY THAT IS LOW ON OVERHEAD, FAIR ON MARKUP, AND HIGH ON PRODUCT VALUE. WE DO NOT ENGAGE IN UPSELLING BEYOND THE CUSTOMERS ACTUAL NEED.
OUR PRODUCTS COME WITH CLEAR SPECIFICATIONS AND CLEAR DEADLINES WE WILL MEET. SPECIFICATIONS AND DELIVERY DATES ARE NOT JUST LIP SERVICE; THEY ARE PART OF OUR CONTRACTS.
NOT ONLY DO WE PUT OUR PRODUCT WARRANTIES IN WRITING, WE SERVICE WHAT WE SELL. FACT: SINCE 1995 WE HAVE NEVER CHARGED A CUSTOMER FOR A CALLBACK RELATED TO OUR WORKMANSHIP. WANT VERIFICATION? CONTACT ONE OF OUR MANY SATISFIED CUSTOMERS.